If you can not login you need to add real server address manually. Run Metatrader click Tools>Options and in the field Server add trade.forex-metal.com:443 Click Ok to save data. Please, always update Metatrader when see UPDATE pop-up window. If it will not help check if you use the correct Metatrader password. It is different from Troom password. If it will not help sumbit a ticket with your account number and we wills end you a new password.